Privacy Policy for Stellar Spins Casino
Effective Date: 1 June 2026
Welcome to Stellar Spins Casino. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stellarspins.com and use our services in Australia.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Identification Information: Name, date of birth, email address, phone number, residential address, and other similar information.
- Account Information: Username, password, transaction history, account balance, and preferences.
- Payment Information: Credit/debit card details, bank account information, and other payment-related data.
- Technical Data: IP address, browser type, operating system, device information, and browsing behaviour on our site.
- Communication Data: Correspondence with our customer support or marketing communications preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our casino services.
- To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
- To process transactions and manage payments securely.
- To communicate with you, including sending account updates, promotional offers, and customer support.
- To improve our website, products, and services based on user feedback and behaviour.
- To detect, prevent, and respond to fraud, security breaches, or other illegal activities.
3. Disclosure of Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third-party companies who assist us in operating our business, such as payment processors, identity verification services, and IT support.
- Regulatory Authorities: As required by Australian law or other applicable jurisdictions for compliance and legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site, analyse usage, and deliver personalised content and advertisements. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under Australian privacy laws, you have the right to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal and regulatory restrictions.
- Withdraw consent where processing is based on your consent.
- Object to processing for direct marketing purposes.
To exercise these rights, please contact us using the details below.
8. International Transfers
Your information may be transferred to and maintained on servers located outside Australia. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Stellar Spins Casino Privacy Team
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Avenue, Sydney, NSW 2000, Australia